LGBTQ2S+ & Allies Consultation and Reconciliation Portal

Welcome to the Edmonton Police Service’s LGBTQ2S+ Allies Consultation and Reconciliation Portal. This site is the digital home for all the information and resources you will need to participate and provide feedback as we engage the LGBTQ2S+ community and its allies. We are endeavouring to make this process as transparent as possible – you can expect to see summaries of feedback and all of our major consultation and reconciliation outputs as the process evolves and progresses.

Complete the Survey

Next Steps on the Engagement

The input we received from the LGBTQ2S+ community shortly after Chief McFee’s apology greatly assisted us in the design of the next phase of the community engagement.

Throughout September and early October, we will be meeting with a range of stakeholders in focussed discussions and in one-on-one interviews. 

In addition, as part of our commitment to reach as many community members as possible, we have created a short survey (see below) that we’d like you to complete.  Please encourage your friends and families to participate. The input we receive from all of the engagement will be shared with the community later in the Fall. The survey will close on October 14, 2019.

Survey Questions

Question 1:

Question 2:

Question 3:


Ensuring the safe flow of direct and unfiltered feedback is of paramount importance to this process. Anyone participating in this process needs to have full confidence they can share their feedback openly and without fear.

The input provided in the questions or throughout this process is completely confidential. Information will not be provided, communicated or disclosed expect under exceptional circumstance as so required by or in accordance with the law.

Nothing entered on this website or throughout the process will be attributed to anyone at any point, or used for any other purpose than as outlined. The input received throughout this process will be collected, synthesized and stored by a third party – ZGM Communications. ZGM is also maintaining this website, and will be managing and carrying out the engagement process. They will share analysis of the input with both the public and the EPS equally, but raw feedback will only be viewed and used strictly by ZGM and its employees. The Edmonton Police Service will not be actively engaging in the consultation process and will not be able to contact any of the community members who choose to participate.

The Apology and Statement

You can also download a PDF of the apology (please check against delivery).

Engagement and Feedback to date

As Chief Dale McFee said in his statement, “To make sure we get this right, it has to be guided and informed by those in our community. By those who have spoken out before, and by those who haven’t yet had the opportunity to share their voices. We are requesting advice, guidance and partnership.”

Survey Update

Between May 3 and June 3, 2019 we asked people for input into two questions:

1.      If you were the Chief of Police, what would you change quickly and immediately in terms of EPS’s relationship with LGBTQ2S+ community and

2.      What are the different ways we should engage the LGBTQ2S+ community?

Please see the summary below.

Survey Summary

The following summary is a capture by theme of the input we received about from the LGBTQ2S+ community and allies in our engagement with community members during the months of May and June of 2019.

Question No. 1

If you were the Chief of Police, what would you change quickly and immediately in terms of the EPS relationship with the LGBTQ2S+ community?

  1. Greater Emphasis on Education – Incorporate history of the community, sensitivity training as part of both recruitment and on-going interaction with and service to the LGBTQ2S+ community.

  2. Increased visibility of support for the LGBTQ2S+ community - Campaigns and symbols like rainbow stickers on vehicles which show how the EPS supports the community. Celebrate accomplishments and build profile of examples of positive relations with LGBTQ2S+ community.

  3. Bolster connection to the community – Consult with the members of the community on issues and look for insight among older community members.

  4. RESPECT – Make it imperative that the EPS show respect to the community– that includes things like appropriate use of pronouns and how to engage and support the Transgender community.

  5. Understand doubt-   Recognize that some of the community’s doubt about the EPS (and involvement in Pride)– is related to the past mistreatment and lack of support of LGBTQ2S+ community members.

  6. Strengthen Race Relations – Understand that the LGBTQ2S+ community is diverse.  Stop carding. 

  7. Responses to Groups - Do not get caught up in over accommodating single-minded groups.

  8. Diversity in EPS – Promote diversity in hiring practices and consider affirmative action programs.

  9. Accountability within EPS – Pre-screen recruits, establish complaint systems for members of the LGBTQ2S+ community, following through on consequences for mistreatment of community by EPS members and establish a task force to provide oversight on LGBTQ2S+ relationships

Question No 2

What are the different ways we should engage with the LGBTQ2S+ community?

Facilitation Design – Use skilled facilitators and engagement processes that allow for stories to be shared.  Ensure that EPS responds to public engagement input provided. Consider funding opportunities for queer people to participate.

Respect Diversity – Use appropriate pronouns and preferred names.  Ensure that the engagement process does not shame members of the community.  Understand intersectionality and its significance in the understanding the community.

Engagement Activities – Ensure open, SAFE environments and include multiple access channels for input including those that are fearful of participating publicly.  Use tools like forums and town halls, focus groups and surveys.  Ensure that there is outreach to difficult-to -reach groups including transgender, non-binary, refugees, Indigenous communities and people of colour and that the engagement includes a broad representation of the community. Do not give into single-minded groups.


Public Campaign and Raised Visibility – Forge relationships with the LGBTQ2S+ community by being present at events and on important occasions such as Transgender Pride Week.  Explore opportunities to cross brand at existing LGBTQ2S+ events.  Use social media to demonstrate the EPS’ support of the community.  Place a greater emphasis on raising visibility, improving liaison opportunities and general dialoguing with the community.

Supporting Relations within Community’s Diversity - Don’t give into single-minded groups.  Play a role in building bridges between marginalized and non-marginalized members of the community.

Using EPS’ own Diversity – Ensure that the EPS has diversity within its ranks and tap into this diversity when responding to police matters involving the LGBTQ2S+ community.

Response Mechanisms – Ensure that EPS has established mechanisms to respond to complaints from the LGBTQ2S+ community.

History and Education – Place a greater emphasis on ensuring that the EPS understand the history of the LGBTQ2S+ community.

Future Updates

As this process moves forward, this site will include more and more information. Please stay tuned as we add summaries, event schedules and any other updates relative to this process.

Keep Connected


Thank you for your participation.